TM SIM Registration

TM SIM Registration Link

The Philippine Government passed the SIM Registration Act and made everyone register their SIM cards. You can register your TM SIM card via the GlobeOne App, portal, and in stores.

The Process of TM SIM Registration includes a few simple steps. You just need to fill in some details and upload documents.

Note: The Deadline for SIM registration was December 27, 2022. Therefore, it is not possible to register the old SIM cards. However, you can purchase a new SIM and register it anytime.

TM SIM Registration Methods

The three different methods are available to register a TM SIM Card. You can choose any method according to your comfort. Below is a detailed tutorial, along with images, about how to register a TM SIM Card:

Note: Please note that the method to register a SIM card is the same for every type of registration. However, the document and information requirements differ for everyone.

1 Register TM SIM Via Portal

Here is the step-by-step guide to register the SIM using the TM official portal:

First, visit the official portal. You can also access the portal using the button below.

Go to Registration Portal

The TM SIM QR code is also an option to reach the portal. Just scan the code with your mobile camera, and you will be redirected to the TM SIM website.

Click on Continue, to start TM SIM Registration.
Enter your phone number and press the Request PIN button.
Enter the OTP (it expires in 3 minutes) sent to your number. If you didn’t receive a code, press Resend PIN.
Read the guideline shown on the screen on how to successfully register your SIM, and click Continue.
Choose the registration type that best describes you. Click on the drop-down and select. If you’re a Filipino civilian, select Filipino SIM Owner.
Read the guideline on how to provide your ID and selfie, and click Continue.
Read the document guideline and scan the document by clicking “Scan with Camera.”
After that, upload your fresh selfie. It is also required for the verification.
After you have successfully verified, you will get a registration form. Fill the form carefully and provide the required details according to the documents. The required details include:
- Gender
- Nationality
- Name
- Address
- Birthday
If your address (village, union, subdivision) is not available in the dropdown, select N/A to prevent errors.
Check the box to agree with the Globe Telecommunications terms and conditions.
Review the provided information and ensure that the details are valid and up-to-date.
Click on the “Submit” button to submit the registration form.
On successful submission, you will get a reference number. Keep the number safe as proof of registration.

Note: Always use the legit registration link to avoid scams and errors. Do not use any link from a suspicious source, and check the security features like HTTPS.

2 Register SIM Via App

The registration process via the app is almost the same as the portal. However, a step-by-step tutorial is provided below for your ease:

First of all, download the GlobeOne app on your mobile phone.
After the app is downloaded successfully, create your account.
In the bottom right corner of the home page, you will find the Registration button. Click on that button to start registration.
Enter your SIM number carefully and ensure its accuracy. Click on the verify button to get OTP.
You will receive an OTP on the provided number. Enter the OTP and verify your number.
Once the number is verified, you will get a registration form. Fill the form with the required details and complete it.
Now select your ID type and upload a clear image of it.
Upload your selfie for face verification.
Once the form is completed and the images are uploaded, review the information carefully. Make sure that the provided details are accurate according to the official documents.
Click on the submit button and submit the form. On the submission, you will get a reference number. Save the number for future use.

Step: 1

Step: 2

Step: 3

Step: 4

Note: Always download the GloneOne app from the official platforms (Play Store/ App Store). Never use any third-party app for registration.

3 Register In Store

If you are uncomfortable with online registration, offline registration is also available. You can also register the SIM in Globe stores. Here is how you can register your SIM easily in a few simple steps:

First of all, visit your nearest Globe store and bring the required documents along with you.
Ask the attendees to register the TM SIM card.
The attendant will assist you in registering the SIM card.

Note: If you want to register more than one SIM card, you can register under your name. Repeat the above steps to register each SIM.

I have been a regular TM SIM user for a long time and have experienced TM SIM registration several times. I recommend registration via the link as it’s comparatively simple. However, all three methods are safe and contain a few simple steps. You can use any of the above methods according to your preference.

Tip For Successful Registration

The TM SIM registration process does not contain any complex things. However, there are small things that you should keep in mind. Here are the tips that I always follow to register my TM and Globe SIMs without any issue:

Always provide the valid and up-to-date details according to your official documents. Do not use invalid details such as CNIC and name to avoid errors and penalties.
Always upload a valid and clear image of your ID. The selfie must be fresh. Keep in mind that the maximum acceptable size of the image is 2 MB.
Make sure that your SIM card is inserted properly. If it is not properly inserted, you will not receive the OTP. If you are a wifi user, click on the “Click here” link next to the OTP box to get OTP.
Always use the TM SIM Registration legit link and official app for registration. Any third-party app or link can lead to serious errors.
Contact the TM SIM support in case of any issue. The support will guide you to overcome the issue.

How To Check Registration Status?

Once you have submitted the registration form, you can check the status. You can check whether your SIM is registered in four different ways. The details are as follows:

Check Via the Portal

First of all, go to the official portal.
Enter your mobile number.
You will receive an OTP that shows whether the SIM is registered or not.

Check Via App

Open the GlobeOne app.
Log in to your account using the username and password.
You will get the registration status on the home screen of the app.

Check Via TM Registration Number

Open your message app, type “SMERG” and send it to the TM Registration number (8080).
Wait a few seconds for the response.
A confirmation message will be sent to you: “ Your SIM is registered”. If you do not receive a message, it means that your SIM is still not registered.

Check in stores

Visit your nearest Globe store and ask them to check your registration status.
They will ask you to provide a few details. Provide them with the details.
You will get your status in a few seconds.

You can use any of the above methods to check the TM SIM registration status. You can choose any of the methods according to your preference. Keep in mind that each method is secure.

Note: If the status shows that your SIM is not registered, wait for a day before contacting Globe support. Check the status again, and hopefully, the SIM will be registered.

How To Check TM SIM Balance?

Once you register for a TM SIM, you can recharge it and check your TM SIM balance. Four different ways can be used for TM balance inquiry. The details are as follows:

Check Via SMS

Follow the steps for the balance inquiry via text message:

First of all, type BAL and send it to 222.
In reply, you will get the balance details and the validity period.

This method is free of cost. No tax is applied to the check balance via this method.

Via USSD Code

Here is how to check the balance using the USSD code:

Dial *143# and press the call button.
Select the 7th option for load inquiry.
A pop-up will appear that shows all the balance details.
To check the other balance, dial *143# and press the call button.
Select the account option and then balance inquiry.
Choose the option “check another account” and then enter your mobile number.
You will get the balance details of another number.

This method is free of cost. However, sometimes a minor tax is also applied.

Via Phone Call (Number)

Follow the guide below to check the TM load through a phone call:

Open the dial pad, dial 222, and press the call button.
Follow the voice prompts given on the phone call.

Keep in mind that a small fee (around 1 Peso) will be deducted from your balance.

Check via GlobeOne App

Here is how to check the load using the GloneOne app:

Download and install the GloneOne app on your mobile phone.
Log in to your account using the username and password.
All your balance details will be shown on the homescreen of the app.

This method is free. However, you need a stable internet connection. If you experience a signal error, please check our post about how to fix the “No Signal” error.

Note

You can also check your TM mobile data in the following ways:
Dial *143#, select My account<Data balance, and get the details.
Open the GlobeOne app, and your data will appear on the home screen.
Send “DATA BAL” to 8080 and get the data details for free.

All the above methods are easy and secure. But Balance inquiry via USSD and GlobeOne app are my personal favourites. The reason is that these methods are comparatively easy and free of cost.

How To Switch To TM? (SIM card portability)

The TM offers to switch to TM Tambayan from any other network through Mobile Network portability. Here is how you switch to TM from another network:

First of all, ensure that the current number is active, has no unpaid bills, and has been active for at least 90 days.
Send a text USC to 5050 from your current mobile number. In reply, you will receive a 9-digit code.
Visit the TM portal or store and request a new TM SIM for posting.
Provide your current number and the USC.
A new TM SIM will be delivered to you within 2-3 days.
Insert the TM SIM into your phone. On the SIM menu, select Port In, then Online Request.
Enter your old mobile number and the 6-digit porting code you received from TM.
It will take a few hours to activate your SIM. Once the SIM is activated, you can use the TM network with your old number.

Note: This process is free of cost. However, you will lose some services tied to your old SIM (e.g., GCash linked to your old number).

You can only port once in 60 days. Your old SIM will stop working once the porting is completed. In this way, you can change your network and switch to TM.

Acceptable IDs

Here is the list of official acceptable IDs for TM SIM reg:

UMID Card
NBI Clearance
BIR ID
SSS ID
OWWA ID
Voter’s ID
Senior Citizen ID
IBP ID
Driver’s License
PRC ID
Passport
Philhealth ID
Philippine National ID

Requirements for TM SIM Registration

The requirements to register the SIM depend on the registration type. The requirements for Filipino citizens, minors, corporations, and foreigners are different. The complete list of requirements is given below:

Phone Number
Full Name
Address
Birthday
Government ID with picture and ID number
Proof that all information is correct
Gender

Note: For minors, the SIM will be registered with the details and IDs of the guardian. Therefore, the IDs and information of the guardian are required to register a TM SIM for minors.

Registered Company Name
Full Company Address
Official Name of the Representative
List of Mobile Numbers to be Registered
SEC or DTI Certificate of Registration
BIR Certificate or Form 2303
Board Resolution or Secretary’s Certificate
Valid Government ID of the Authorized Representative
Special Power of Attorney (if applicable)
LGU, SUC, or Embassy Documents (if applicable)

The requirements for foreigners depend on the type. However, the complete list of requirements is as follows:

Tourist

Full Name
Birthday
Gender
Address
Mobile Number
Copy of passport (bio page and visa page)
Proof of Philippine address
Return or onward ticket with departure date and time

Foreign Residents

Full Name
Birthday
Gender
Address
Mobile Number
Passport (bio page and visa pages)
Proof of address in the Philippines
ACRI-Card (Alien Certificate of Registration ID)
Official ID from the visa-granting authority
Work Permit (for employed foreigners)
Student ID (for foreign students)
Legal travel documents from the Department of Justice (for POCs)
Foreign Missions or Embassy Documents (if applicable)
Official Name of the Representative
SUCs (State Universities and Colleges) Documents (if applicable)
List of Mobile Numbers to be Registered
Bureau of Internal Revenue (BIR) Certificate or Form 2303

Note: The SIM that is registered for foreigners will remain activated for 30 days only. It will be automatically deactivated after 30 days.

Troubleshooting Registration Errors

Many TM customers face several issues and errors while registering their SIM cards online. Here is the detailed:

SIM Card Already Registered

If you are getting the “SIM card already registered” issue, follow the below given precautions:
Contact the Globe helpline and report your issue. The support team will review your report and provide you with the working solution.
This issue usually occurs with new SIMs when the old owner does not deactivate the SIM card.

Invalid ID

Here is how you can solve the invalid ID error:

Check your ID and make sure that it has not expired.
Make sure that you have provided the details (Name, Date of Birth, address) according to your ID.
Upload a clear image of your ID. Make sure that it is not blurred and the holder’s signature is visible.
Check that your image size is not larger than the maximum size (2MB).

Selfie Issue

Here is the solution to the selfie issue:
Always upload a clear and high-quality selfie. Make sure that the face is visible.
Avoid using blurred and filtered selfies.
The photo must not exceed the required size of 2 MB.

OTP Not Received

This issue usually occurs due to a poor network connection. However, it can be resolved by following these simple precautions:
Double-check that you have entered the correct phone number.
Make sure that your device has a stable network connection.
Wait for 15-20 minutes before trying again.
Check the spam box of your mobile SMS app.

Registration Time Out

Follow the guidelines below provided guideline to solve the “time-out error” during TM SIM registration:
This issue occurs due to high traffic during the peak hours. Therefore, wait and try again after some time.
Clear the cache of your device and try again.
Switch your device to a stable internet connection.

App Crashed

Sometimes the app crashes while registering your SIM card. Here is how you can overcome this error:
Always use the latest version of the GlobeOne app.
Clear the cache of the app. Go to the settings and clear the cache.
If the error persists, wait during the peak hours and try again.

If you are facing any other specific issue, contact the TM SIM help center and report it. Support will review your issue and provide you with assistance to overcome it.

Why is SIM Registration Necessary?

After the SIM registration Act, it has become mandatory for every user of TM to register their SIM. It is impossible to use the SIM without registration. In addition to that, there are several penalties for violating the SIM Registration ACT. Here are the details:

The individuals who provide false details and IDs for registration will face 6 months to 2 years in prison and up to ₱300,000 in fines. The individual who steals the SIM card will also face the same penalty.
Telcos that refuse to register without a valid reason may be fined ₱100,000 to ₱1 million.
Violations of data confidentiality by telcos, agents, or employees may result in ₱500,000 to ₱4 million in fines.

TM SIM Helpline

There are several ways to reach out to the TM SIM customer service. Here are the details about it:

TM SIM Helpline Number: (02) 7730-1500 and 808
Official Website: https://www.globe.com.ph/contact-us
Messenger Helpline: https://www.tmtambayan.ph/contact-facebook-messenger

Contact the TM SIM support in case of any issue. The helpline team will review your issue and resolve it within a few times. Therefore, feel free to contact the helpline to overcome the issue.

FAQs

You can register your TM SIM card by three different methods that include registration via app, portal, and stores. Just fill in the required details, upload the documents, and submit the registration. That is it, your SIM will be registered after a few tries.

To check your SIM registration status, type SIMERG and send it to 8080. You will get a response that shows whether your SIM is registered or not.

For TM SIM activation, first register your SIM card. Once the SIM is successfully registered, your SIM will be activated automatically within a few minutes.

The deadline to register the old SIM was December 27, 2022. However, you can still buy and register a new TM SIM anytime.

My Final Thoughts

The SIM Registration Act makes it mandatory for every existing and new user to register their SIM card. You can register your SIM by using the official portal, the GlobeOne app, and in stores. The process of TM SIM registration includes a few easy steps. You just need to provide some details and upload the important documents. That is it, your SIM will be registered. In case of any issue, comment below or reach out to the TM SIM helpline.